askON Virtual Reference

Connect With Us

askON logochat live online with askON’s expert staff. We will help you find the right information.

askON is a real-time chat & SMS research and information service developed by Ontario libraries and Ask Ontario. Participating college libraries contribute staff to askON’s collaborative schedule.

askON responds to questions on a wide range of subjects. We accept requests from visitors outside participating libraries but we may, depending on the availability of resources, refer you to your local library.


Fall and Winter Hours

  • Monday - Thursday 11am - 10pm
  • Friday - Sunday 11am - 5pm
  • except holidays

Summer Hours

  • Monday - Friday 12pm - 4pm

Participating College Libraries

Contact Us

For information on how libraries can participate in askON, click here.

For any information about the Ask Ontario service, management and evaluation, askON software and marketing initiatives, becoming a member of the collaborative, participating in the Student Operator program, or for all other inquires related to this project, contact:

Rebecca LaFrance, Virtual Reference Services and Support Associate

by phone: 647-722-9328
or send an email to

© OCLS acknowledges the leadership and support that askON and Knowledge Ontario provided from 2006-2012.

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