If you are new to Remote Access (RA) or have questions about the service, refer to the Remote Access Guide for answers. Topics include what the service does, how to correctly identify and use the RA URL prefix, and how to check if RA is working for a particular eresource.
Helpful infographics, which break down some of the more complex topics, are available in to download below.
If you are having technical difficulties with the Remote Access service, submit a Request Tracker ticket to the Remote Access queue. Be sure to include the vendor or product name and URL.
For other information about the service, please contact the Help Desk.