System Requirements

Visitor browser requirements:

  • Must have JavaScript enabled
  • Must support SSL
  • Be connected to the Internet (Faster connections are better)
  • Be supported by most browsers (Firefox, Chrome, Safari, IE back to 6, etc...)


If you have a firewall enabled, you may not be able to see chat from the askON staff after you connect. If you continue to experience a problem with your firewall, please exit the service, and disable the firewall before you re-connect to the live chat. Remember to re-enable your firewall after the session is over.

© OCLS acknowledges the leadership and support that askON and Knowledge Ontario provided from 2006-2012.