OCLS Staffing Update

September 9, 2019

You’ve probably noticed a few staffing changes at OCLS over the past few months. We are pleased to announce the appointment of three new staff members who have joined the team: Galina Korosteliov, Programmer Analyst; Cajetan Fernandes, Systems Analyst and Helpdesk Technician; and Michelle Ng, eResources Services and Support Associate.

We are also excited to announce several staffing changes, as Siobán Linnen takes on the role of Projects and Communications Coordinator, Nicole takes on the role of Acting eResources Coordinator, and Rebecca LaFrance is appointed Virtual Reference Services and Support Associate. Please read on to get to know the new (and not-so-new!) members of the OCLS team.

Galina Korosteliov

Galina KorosteliovGalina joined the OCLS team in May as Programmer Analyst. She holds a Master’s degree in Computer Science from the Moscow State University of Transportation. Prior to joining OCLS she worked for 16 years at Thomson Reuters, where she created programs for data extraction, support and processing for legal products based on different types of media, such as online HTML5 based, DVD ROM, and print books.

Galina is dedicated to process improvement and innovation, applying strong analytical and research skills and using a creative approach to problem solving. 

Michelle Ng

Michelle NgMichelle recently joined the eResources team as an eResources Services and Support Associate after graduating with an MLIS from UBC in May this year, during which she worked on licensing projects with the eResources team at UBC. She has also worked as a student reference librarian both in person at SFU and UBC, and virtually with AskAway.

In her previous life, Michelle co-ordinated staff development and taught in the Singaporean private education industry, and is mildly horrified whenever she remembers that her first batch of students have by now graduated university. Michelle likes baking, the arts, and playing D&D in her spare time.

Cajetan Fernandes

Cajetan FernandesCajetan Fernandes joined OCLS in July 2019 in the capacity of Systems Analyst. He has an extensive 20+ year background in Information Technology Systems in diverse industries; banking, insurance, shipping, retail and aviation, where he held numerous roles in development, IT Infrastructure and Operations.

His background includes information security, systems management, operations and operational improvements, project management, process assessment and road mapping, organizational change management, IT service management, and solution architecture and deployment.

Rebecca LaFrance

Rebecca LaFranceOCLS is happy to announce that Rebecca LaFrance has been appointed to the role of Virtual Reference Services and Support Associate. Rebecca has been a part-time Services & Support Associate since January 2019 and has become a valuable member of the askON and ACE teams. With this permanent role, Rebecca will be taking on the coordination and planning of the askON Virtual Reference Service and the ACE service.

Before coming to OCLS, Rebecca worked in local government helping to coordinate services for seniors and families in need in the community. She also participated in the askON Student Operator program. Rebecca has a Bachelor of Commerce from the University of British Columbia and is currently working towards her Master of Information in Library and Information Science at the University of Toronto.

Siobán Linnen

Siobán LinnenOCLS is pleased to announce the appointment of Siobán Linnen as Projects and Communications Coordinator. Siobán holds a Master of Information and a Bachelor of Science from the University of Toronto. She has been involved with many services and projects since she joined OCLS in 2014. Most recently, Siobán has been the service lead for the askON and ACE services and the project lead for the Library eResources Accessibility Project (LEAP). Over the coming months, she will transition out of her role of service lead for askON and ACE, passing the reins to Rebecca.

In her new role, Siobán will continue as LEAP project manager alongside Corinne Abba at George Brown College Library. She will also be involved in other internal and external projects, including the CLO Assessment and Metrics Project, and will lead communications at OCLS.

Nicole Morgan

Nicole MorganOCLS is pleased to announce that Nicole Morgan has been appointed Acting eResources Coordinator. Nicole has been with OCLS and the eResources Management service since 2013, and has developed an in-depth knowledge of the service and strong relationships with library partners, vendors, and consortia. In addition to coordinating the eResources service, Nicole will continue to be involved with the OCLS website and will provide support to the Remote Access (RA) team as needed.

Nicole is a graduate of Seneca's LITA program for which she was also awarded the Governor General's Academic Medal. Before coming to OCLS, Nicole interned in OCAD U's Learning Zone library, and worked in college classrooms across Toronto as part of the notetaking service coordinated by George Brown's Deaf and Hard of Hearing Services department.

Photo credit: Cherry Tang

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