OCLS 2017 holiday hours and support schedule
OCLS offices will be closed from December 23, 2017 to January 1, 2018 inclusive. We will reopen on Tuesday January 2, 2018.
As this is an unusual year where we expect greater demand on services and electronic resources during the holiday period, we will be monitoring remote systems and help desk access points from 7:30am-10:00pm each day from December 23, 2017 to January 2, 2018 and will respond to emergency service requests.
OCLS Service Key Contact Points
Library staff who learn of an OCLS service outage can contact us by:
- opening a Request Tracker (RT) ticket (preferred for those who have access);
- email: firstname.lastname@example.org and detailing the nature of the request;
- phone: 647-722-9308 or 1-800-268-5560 ext. 308#.
In all cases, please provide us with your college name and a telephone number/email where we can reach you for follow up.
From all of us at OCLS, we wish you a wonderful holiday season and the best for 2018!