The askON virtual reference service has transformed in the years since it launched in 2008, keeping pace with developments in online learning. Through the hard work, dedication, and direction of the askON college library staff, askON has flourished into an exceptional service for college students, faculty, and staff.
With a significant traffic increase from both increased student and faculty awareness as well as a proactive chat pilot, the fall 2016 semester has brought changes to the askON staff experience, and they have adjusted to higher traffic levels remarkably while continuing to provide an excellent level of customer service.
OCLS is pleased to announce the launch of OCLS Atrium, our new collaborative workspace for the Ontario college libraries! Officially launching tomorrow, Tuesday, August 30th, 2016, OCLS Atrium will support all the activity that used to exist in 03, including document sharing, collaborative calendars, discussion boards, and more!
Members of the spaces that were migrated from O3 can expect an email tomorrow with information about how to access their new Atrium spaces. The URL for accessing Atrium’s public spaces will also be provided here tomorrow.
We hope our new OCLS Atrium workspace provides a fresh environment to support collaboration and collective activity amongst the college libraries.
HLLR and OCLS are pleased to announce the launch of the CLEAR central instance on August 22, 2016. CLEAR, which stands for College Libraries Electronic Access Rights, brings Scholars Portal’s OCUL Usage Rights (OUR) database to the college libraries. The CLEAR central instance allows college libraries to display permitted uses to students, faculty, and staff for eresources that have licence agreements negotiated by OCLS, enabling library users to see at a glance how they can use a specific resource.
ProQuest Ebook Library (EBL) and Ebook Central platforms will be undergoing scheduled maintenance on Saturday, July 23, 2016, and will be unavailable for approximately three hours, from 1:00-4:00 pm EDT.
This downtime will not affect the ebrary platform.
As of July 2017, EBSCO will no longer be providing support for Internet Explorer 8.0 or 9.0. Until then, all existing functionality that is currently supported in IE 8.0 and 9.0 will continue to be supported; however, new services and features released after May 2016 will only be supported in IE 10.0 or higher.
Please visit the vendor's website for more information and a list of current minimum browser requirements for EBSCO.
From the vendor:
In an effort to provide the best possible service for your EBSCO subscriptions and services, we are making adjustments to our supported browsers. Beginning in July 2017, we will no longer support Internet Explorer 8.0 or 9.0 due to security risks.To avoid any service interruptions, please make all recommended browser updates before July 2017.