ProQuest
Sales Contact:
For offers available through Consortia Canada (e.g. Globe & Mail), please contact OCLS.
Otherwise, our primary ProQuest sales rep is:
- Barb Waddell
- barbara.waddell@proquest.com
- (800) 521-0600 x74931
However, for certain products/services, consider the direct contacts listed below.
- Bowker (RCL, GBIP) Paul Shannon (888) 269-5372 x53544 paul.shannon@proquest.com
- eBooks (Ebook Central, Safari) Jenni Wilson (312) 339-0587 jenni.wilson@proquest.com
- ExLibris (Refworks, Ulrichs, discovery products and "management solutions," including those products that used to be available under Serials Solutions) Peggy Whiting peggy.whiting@exlibrisgroup.com (331) 276-3182
Tech. Support Contact:
The general tech support for ProQuest is email.technicalsupport@proquest.com. Other, product-specific contacts include:
- Alexander Street Press: support@alexanderstreet.com
- Ebook Central: ebooksupport@proquest.com
- ExLibris: Log into the Support Portal
Notes:
ProQuest retired SerialsSolutions in 2014 and acquired ExLibris in 2015, at which point they merged these divisions into one which is currently now known as "ExLibris - a ProQuest Company."