Vendors

The following is a list of contacts for the vendors that OCLS works with through our eResources Management service.

College library staff are welcome to contact these vendors directly at any time, except in the case of eresource offers through Consortia Canada for which we ask that you contact OCLS eResources staff first so that we may direct your inquiries through the proper channels.

To locate a vendor on this page, scroll down through the alphabetical listing or use your browser's Find function, which is usually accessible via Ctrl+F in Windows and Apple command icon+F in OSX.

To access a full vendor record, click on the vendor's name.

For contact information for vendors that OCLS has developed service agreements with under our Contract Management service (for selection, acquisitions, cataloguing, and processing-related library services for the colleges), please see the Contract Management Vendor & Services Information page.

ACM

Sales Contact: 

BCI on behalf of ConCan. Please contact OCLS directly.

Tech. Support Contact: 

acmhelp@acm.org

Canadian e-Resource Solutions

Sales Contact: 
  • For Consortia Canada offers (e.g. Britannica), please contact OCLS
  • All other eresources from this vendor: Leonard Kirkness lkirkness@outlook.com 1 (866) 760-0487
Tech. Support Contact: 

For Britannica: Jim Paulson edsupport@eb.com (800) 621-3900 x7375

Notes: 

Canadian e-Resource Solutions used to be known as EduReference. EduReference went out of business in 2017 and was replaced by Canadian e-Resource Solutions.

Infobase Learning resources used to be available through EduReference. As of 2015, McIntyre Media is now the exclusive distributor of these resources.

Dundurn Group

Sales Contact: 

No current subscriptions with this vendor.

EBSCO

Sales Contact: 
  • For Consortia Canada offers (e.g. BNNA), please contact OCLS
  • All other EBSCO eresources: Anna Enos aenos@ebsco.com
Tech. Support Contact: 

support@ebsco.com or (800) 758-5995

Oxford University Press

Sales Contact: 

Sarah Baxter

sarah.baxter@oup.com
(855) 653-4132
Tech. Support Contact: 

online@oup-usa.org

Notes: 

Most OUP products are distributed by OCLC and, for these, OCLC should be contacted. Please see the contact information under OCLC for details. To determine which products are under OCLC and which are under OUP, please see the Vendor field on the relevant subscription or resource pages in ERMA, or the product listing on the full vendor record which can be opened by clicing on the vendor name in the Vendors directory.

Post Media

Sales Contact: 

Charles Yeow

cyeow@postmedia.com
(416)442-2159 or (416)569-4604 (cell)
Notes: 

Infomart was purchased in 2017 by Meltwater Media. However FP Advisor was not part of the sale, and remains with Post Media.

 

ProQuest

Sales Contact: 

For offers available through Consortia Canada (e.g. Globe & Mail, VHA), please contact OCLS.

Otherwise, our primary ProQuest rep is:

However, for certain products/services, consider the direct contacts listed below.

Tech. Support Contact: 

The general tech support for ProQuest is email.technicalsupport@proquest.com. Other, product-specific contacts include:

URL: 
http://www.proquest.com/
Notes: 

ProQuest retired SerialsSolutions in 2014 and acquired ExLibris in 2015, at which point they merged these divisions into one which is currently now known as "ExLibris - a ProQuest Company."

SAGE

Sales Contact: 
  • For CQ Press or Adam Matthew products:
    • For Consortia Canada Adam Matthew offers: BC ELN and COPPUL on behalf of ConCan (please contact OCLS directly).
    • For all other CQ Press or Adam Matthew products: Paul Houghtaling paul.houghtaling@sagepub.com (805) 490-7340
  • For any other SAGE products: David Seminaro David.Seminaro@sagepub.com (847) 949-1663
Tech. Support Contact: 

onlinesupportus@sagepub.com

Notes: 
  • For access information, MARC records, usage statistics, or billing inquiries: Kathy Holland kathy.holland@sagepub.com
  • For IP trial promotion, marketing resources, usage strategy or consortia promotions, contact: Angela Carlson, Senior Marketing Manager angela.carlson@sagepub.com (805) 300-8813

Statista

Sales Contact: 

CAUL manages this resource on behalf of ConCan. Please contact OCLS directly for new subscriptions, upgrades, cancelled renewals, etc. For online training, please contact the Account or Client Services Managers listed below.

Tech. Support Contact: 
Notes: 

WGSN

Sales Contact: 

Sean O’Connor

sean.o'connor@wgsn.com
(212) 201-6954
Notes: 

WGSN and Stylesight used to be two separate companies, but they merged in late 2013 and the unified company is now known as WGSN.