Vendors

The Vendors directory provides information about vendors associated with OCLS's eResources Management service.

For information about the vendors associated with OCLS's Contract Management service, please see "Vendor & Services Information."

College library staff are welcome to contact the vendors listed here at any time. That said, and as noted for the relevant vendors below, we do ask that you contact OCLS instead regarding eresources associated with consortial offers through Consortia Canada.

3D4Medical

Niall Johnston (VP Sales)
nialljohnston@3D4Medical.com
(805) 801-6899

AAAS

scienceonline@aaas.org

AACE

Lindsey Radecki
info@learntechlib.org

ACM

BCI on behalf of ConCan. Please contact OCLS directly.

Tech Support: acmhelp@acm.org

Adforum Maydream

Carol Mason
carol@adforum.com
(631) 905-6254

American Academy of Pediatrics (AAP)

Allison Durocher
adurocher@aap.org
(847) 434-7913

American Geoscience Institute

Monika Long
ml@agiweb.org

American Library Association (ALA)

Choice: Rita Balasco rbalasco@ala-choice.org (860) 347-6933 x123
RDA Toolkit: OCUL on behalf of ConCan (please contact OCLS directly)

American Psychiatric Publishing

Megan Vance mvance@psych.org (703) 907-8538
Michael Mills mmills@psych.org (703) 907-7874

American Psychological Association (APA)

Marika Braschler
mbraschler@apa.org
(202) 336-5713

Tech Support: Send support inquiries to academicwriter@apa.org
or Submit the form request from here:
https://askpubs.apa.org/s/academic-writer

American Society of Mechanical Engineers (ASME)

BCI and COPPUL on behalf of ConCan (please contact OCLS directly)

Tech Support: asmedigitalcollection@asme.org

AOAC

Natasha Williams
NWilliams@aoac.org

Tech Support: customerservice@aoac.org

Artstor

Melissa Garrido
melissa.garrido@ithaka.org

Tech Support:

JSTOR Support support@jstor.org
User Services (e.g. for assistance with access to usage stats): userservices@artstor.org

Notes: Parent company: Ithaka

Ascential

New subscriptions: Elizabeth Kennedy elizabeth.kennedy@warc.com (202) 552-5127
Existing subscriptions: Nick Ukropina nicolas.ukropina@warc.com (202) 919-3702

ASM International

Valarie Mariola
Valarie.Mariola@asminternational.org
(440) 338-5151 x5464

ASTM International

BCI on behalf of ConCan. Please contact OCLS directly.

Tech Support: support@astm.org - for IP address changes (877) 909-ASTM (2786)

Audio Cine Films

TAL on behalf of ConCan. Please contact OCLS directly.

Tech Support: Hugo Desrosiers hdesrosiers@acf-film.com

Bloomsbury

Melissa Mazza
Melissa.Mazza@bloomsbury.com

Tech Support: http://bfcsupportus@bloomsbury.com

Notes: For title lists and any marketing material: Kim Petit kim.petit@bloomsbury.com

Brepols

Laura Viskens
laura.viskens@brepols.net

Brief Media

Rodney Hoose
rodney@briefmedia.com
(918) 710-4634

Brunico

Christine McNalley
cmcnalley@brunico.com

BuildingGreen

Charlotte Snyder
charlotte@buildinggreen.com

CABI

New sales: Hope Jensen h.jansen@cabi.org (617) 682-9015
Current subscriptions: Merle Adelson m.adelson@cabi.org (617) 682-9016

Tech Support: Merle Adelson m.adelson@cabi.org (617) 682-9016

Canadian e-Resource Solutions

Encyclopaedia Britannica Online is managed by TAL on behalf of ConCan. Please contact OCLS directly.
All other products from this vendor: Leonard Kirkness lkirkness@outlook.com (866) 760-0487

Tech Support: For Britannica: Jim Paulson edsupport@eb.com (800) 621-3900 x7375

Notes: Canadian e-Resource Solutions used to be known as EduReference. EduReference went out of business in 2017 and was replaced by Canadian e-Resource Solutions. Infobase Learning resources used to be available through EduReference. As of 2015, McIntyre Media is now the exclusive distributor of these resources.

Canadian Electronic Library (CEL)

Bob Gibson
bob@canadianelectroniclibrary.ca
(866) 458-2264

Tech Support:

Deslibris platform: support@deslibris.ca
IP updates: support@canadianelectroniclibrary.ca

Canadian Newspaper Services

Brian Gilligan
publisher@bluebook.ca
(905) 428-8926 x1

Canadian Pharmacists Association (CPhA)

Chantal Roy croy@pharmacists.ca (800) 917-9489 x221
Patrick Tessier ptessier@pharmacists.ca (800) 917-9489 x229

Tech Support: service@pharmacists.ca

Carswell

Peter Bergunder
peter.bergunder@thomsonreuters.com
(647) 480-7801

Tech Support: carswell.techsupport@thomsonreuters.com

Notes:

Reference Support (product content questions): carswell.reference@thomsonreuters.com
Customer Learning (product training questions): carswell.learning@thomsonreuters.com
For both of the above: (416) 609-3800 or (800) 387-5164

The parent company is Thomson Reuters.

CBC/Radio-Canada

For Curio (video streaming service): BCI on behalf of ConCan. Please contact OCLS directly.
For MTM Reports: Jenny Meadows mtm.otm@radio-canada.ca

Tech Support:

For Curio: https://curio.ca/en/support
For Curio for account administration questions (e.g. usage stats): curio@cbc.ca
Support portal: https://cbcrc-distribution.atlassian.net/servicedesk/customer/portals

CCOHS (Canadian Centre for Occupational Health and Safety)

Erin Cunningham, Account Manager
clientservices@ccohs.ca
905-572-2981/ 1-800-668-4284 x4435

Cedrom-Sni

Notes: We no longer manage any subscriptions with this vendor and therefore do not have any current contact information.

Chartered Professional Accountants (CPA Canada)

Giordano Scotti
gscotti@cpacanada.ca
416-204-3470

Tech Support: support@knotia.ca

Chronicle of Higher Education

Notes: OCLS does not currently manage any subscriptions with this vendor.

Ciné-Med

Rose McCusker
rmccusker@cine-med.net
(203) 263-0006

Cision

Nicolas Pouliot
nicolas.pouliot@cision.com
(514) 220-9955

Tech Support:

(877) 269-3367
support.ca@cision.com

Collecto

Geneviève Mignault
Genevieve.Mignault@collecto.ca
(418) 877-0507 x234

Notes: This vendor used to be called CCSR, but they changed their name to Collecto in 2017.

Conference Board of Canada

Ann-Marie Martello
martello@conferenceboard.ca
(613) 526-3090 x230

Contact Canada

Kathy Alde
products@contactcanada.com
(888) 502-6666

Contagious Communications

Notes: We no longer manage any subscriptions with this vendor and therefore do not have any current contact information.

Cornell Lab of Ornithology

Laura Kammermeier
lmk25@cornell.edu

Cosmetics Radio

Notes: We no longer manage any subscriptions with this vendor and therefore do not have any current contact information.

CountryWatch

Juana Salgado
jsalgado@countrywatch.com
(713) 355-6500

Tech Support: support@countrywatch.com

Credo Reference

Sales rep: Jill Rosa jill.rosa@credoreference.com
Trials and demos: Ann Gardner ann.gardner@credoreference.com
Alternate contact: Lauren O'Hara lauren.ohara@credoreference.com

Tech Support: support@credoreference.com

Notes: Parent Company: Infobase. Outgoing emails come from email-manager@email.infobaselearning.com.

Criterion Pictures

TAL on behalf of ConCan (please contact OCLS directly)

Tech Support: Please fill in the online form at http://www.criterionondemand.com/technical-support

CSA Group

BCI on behalf of ConCan. Please contact OCLS directly.

CYC-Net

Martin Stabrey
info@press.cyc-net.org

D&B Canada

Notes: We no longer manage any subscriptions with this vendor and therefore do not have any current contact information.

Data Axle

Andra Roussel
andra.roussel@data-axle.com
402.836.1226

Notes: This vendor used to be known as Infogroup.

Data Liberation Initiative (DLI)

Renee Rocan
renee.rocan@canada.ca

Tech Support:

IP requests: statcan.maddli-damidd.statcan@canada.ca
DLI contact distribution inbox: http://www.statcan.gc.ca/eng/dli/statcan

Digital Learning

Angie Fast
sales@scienceofecd.com

Notes: Knowledge Base & Support Centre: http://support.scienceofecd.com

Dundurn Group

Notes: We no longer manage any subscriptions with this vendor and therefore do not have any current contact information.

EBSCO

For Consortia Canada offers (e.g. BNNA), please contact OCLS
Other EBSCO sales: Stephen (Steve) Daly sdaly@ebsco.com (978) 356 6500 x3243
- Quotes, trials, new acquisitions
Customer Service: Michael Stanger michaelstanger@ebsco.com (800) 653 2726 x3352
- Product training, online tutorials, navigating the EBSCO support site

Tech Support: Michael Stanger michaelstanger@ebsco.com (800) 653 2726 x3352

Economist Group

Kevin Carlson
kevincarlson@economist.com
(603) 262-5837

Elsevier (Engineering)

New sales: Josh Michaels j.michaels@elsevier.com (917) 856-6949
Renewals: Cathy Cable c.cable@elsevier.com

Elsevier (Medical)

Notes: We no longer manage any subscriptions with this vendor and therefore do not have any current contact information.

Elsevier (Science)

Account Manager (e.g. for College Edition): Kyle Kirts k.kirts@elsevier.com (937) 247-8022
Scopus: Troy Seeger t.seeger@elsevier.com
For ebooks specifically: Sara Lambdin s.lambdin@elsevier.com

Tech Support:

ScienceDirect contact form: https://service.elsevier.com/app/contact/supporthub/sciencedirect/
For a full list of contact details, see Elsevier's "Getting in contact with us" page.

Elsevier (Videos)

Karen Delany
K.Delany@elsevier.com
(215) 239-3278

eMarketer

Joe DiGrande
joe@emarketer.com
(212) 763-6073

Notes: eMarketer will be merging with its sister company, Insider Inc effective Jan 1, 2020. There will be no changes to the eMarketer product and service. Please see the press release for more details.

Emerald

Dan Randles
drandles@emeraldinsight.com
(617) 997-6951

Tech Support: support@emeraldinsight.com

Euromonitor

Lauriane Juhel
lauriane.juhel@euromonitor.com
(312) 922-1115 x8292

Ex Libris

ProQuest acquired Ex Libris in 2015 and eventually merged it with their old SerialsSolutions division. As of 2021, the sales and marketing teams have been merged. Please see the ProQuest vendor page.

Exchange Press

Notes: We no longer manage any subscriptions with this vendor and therefore, we do not have any current contact information.

Fairchild Fashion Media

Main contact: Shelby Corso scorso@pmc.com
Marketing Operations: Lauren Moosbrugger lmoosbrugger@wwd.com

Tech Support: Fardin Pakravan fpakravan@pmc.com

Notes: Parent company: PMC

Faulkner Information Services

Jeanne Andricola
jandricola@faulkner.com
(800) 843-0460 x153

Gale

New products, and ebook hosting: Janette Barghout janette.barghout@cengage.com (800) 877-4253 x8599
Renewals: Lisa Gullitti lisa.gullitti@cengage.com (800) 877-4253 x18866

Tech Support: gale.technicalsupport@cengage.com or (800) 877-4253 (option 4)

Notes:

Post-sales support (usage, discovery, access issues etc): Angela Palmieri angela.palmieri@cengage.com (800)-877-4253 x 18818

Geographic Research

Steven Swartz
sswartz@geographicresearch.com
(416) 867-9973

Tech Support: (Including for usage stats) support@geographicresearch.com

Gibson Library Connections

Gary Gibson
gary@gibsonlibraryconnections.ca
(866) 458-2264

Tech Support: https://www.informit.org/informit-contact-us

Gordian

Notes: We no longer manage any subscriptions with this vendor and therefore do not have any current contact information.

Grants Canada

Michel Goyette
michel.goyette@grantscanada.org
(450) 229-1942 or toll-free (866) 322-3376

Grey House

TAL on behalf of ConCan. Please contact OCLS directly.

HEAT

We do not manage any subscriptions with this vendor and therefore have no current contact information.

HRdownloads

Neil Poutney
npoutney@hrdownloads.com

Human Relations Area Files (HRAF)

COPPUL on behalf of ConCan. Please contact OCLS directly.

Tech Support:

IBISWorld

Different colleges have different reps.

Algqonuin, Humber, Sheridan: Nicole Arteca nicole.arteca@ibisworld.com
George Brown, Seneca: Joe Mazur josephm@ibisworld.com

Otherwise, the generic contact is clientsupport@ibisworld.com.

Identifix

Aaron Padden
aaron.padden@identifix.com
817-752-5105

IEEE

Wendy McCarville
w.mccarville@ieee.org
(847) 841-1580

Tech Support:

onlinesupport@ieee.org
(800) 701-IEEE (4333)
To amend IP authentication: https://ieeexplore.ieee.org/Xplorehelp/#/online-forms/ip-address-amendment-form

IHS Markit

Mary Husted
mary.husted@ihsmarkit.com
(303) 858-6387

Notes: IHS Energy (a.k.a. IHS Global) merged with Markit in 2016.

Imagine Canada

Eeman Khan - main contact Chaerin Kwon
ekhan@imaginecanada.ca
(416) 597-2293 x225

Notes: For usage stats, contact Renée Longo: rlongo@imaginecanada.ca

Infomart

Al White
Allan.White@meltwater.com
(403) 235-7547 (403) 605-0568

Tech Support:

Cate Stratton cstratton@infomart.com (416) 442- 2262
helpdesk@infomart.com (800) 661-7678

Notes: Infomart is a division of Meltwater News Canada Inc.

Insight Media

Notes: We no longer manage any subscriptions with this vendor and therefore do not have any current contact information.

Intercultural Systems (ISSI)

Notes: We no longer manage any subscriptions with this vendor and therefore do not have any current contact information.

International Automotive Technicians Network

Notes: We no longer manage any subscriptions with this vendor and therefore do not have any current contact information.

Ipsos Reid

Notes: We no longer manage any subscriptions with this vendor and therefore do not have any current contact information.

iWave

New subscriptions: Scott McNeill scott.mcneill@iwave.com (902) 894-2616
Current subscriptions: Jeremy Davies jeremy.davies@iwave.com (800) 655-7729 x22

JoVE (Journal of Visual Experiments)

Daniel Lopes daniel.lopes@jove.com

JSTOR

Notes: We no longer manage any subscriptions with this vendor and therefore do not have any current contact information.

Kanopy

Dylan McGinty
dylan.mcginty@kanopy.com

Tech Support:

support@kanopy.com (helpdesk@kanopy.com is an alias, they both go to the same email inbox)
Cc our sales rep

Kinetic Video

Gary Malloy
gmt@kineticvideo.com
(416) 538-6613

King Guide Publications

Notes: We no longer manage any subscriptions with this vendor and therefore do not have any current contact information.

Knowledge Ontario (KO)

Notes: We no longer manage any subscriptions with this vendor and therefore do not have any current contact information.

LexisNexis

For Consortia Canada offers, please contact OCLS
For all other LexisNexis eresources: Lynn Giddings lynn.giddings@lexisnexis.ca (403) 238-5796 or (877) 318-4966

Tech Support:

(800) 387-0899 or service@lexisnexis.ca
For QuickLaw usage stats, contact sales rep noted above

Library of Congress

Tomeka Jones
tjon@loc.gov
(202) 707-6100

Tech Support: support@classificationweb.net or (202) 707-6100

Lynda.com

Notes: We no longer manage any subscriptions with this vendor and therefore do not have any current contact information.

LYRASIS

OCUL on behalf of ConCan. Please contact OCLS directly.

Mango Languages

Notes: We no longer manage any subscriptions with this vendor and therefore do not have any current contact information.

Manifold Data Mining

Rachel Cohen rcohen@polarisintelligence.com
Jannis Mei jmei@polarisintelligence.com (647) 609-8720

Mark Allen Group

Notes: We no longer manage any subscriptions with this vendor and therefore do not have any current contact information.

MarketLine

Nina Schalkhaeuser
nschalkhaeuser@globaldata.com

Notes: Parent Company: GlobalData

MarketResearch.com

Lisa Raker
lraker@marketresearch.com
(301) 461-8703

McGraw-Hill

AccessScience, AccessEngineering: Kenneth Chu kenneth.chu@mheducation.com
McGraw-Hill Medical (interim rep): John Biehn john.biehn@mheducation.com

Tech Support: techsupport@mhprofessional.com

McIntyre Media

Peter Whyte
peter@mcintyre.ca
(800) 565-3036

Tech Support:

Films on Demand (Infobase): video.support@infobaselearning.com & Cc peter@mcintyre.ca
McIntyre Playlist Hosting Services: (800) 565-3036 or Peter Whyte peter@mcintyre.ca or Sam Pilkey sam@mcintyre.ca

Notes: Whenever contacting this vendor, please be clear in your correspondence about which service you are contacting them in regards to (Films on Demand or McIntyre Playlist).

McNabb Connolly

Peter Whyte
peter@mcintyre.ca
(800) 565-3036

Notes: McNabb Connolly retired July 2019 and McIntyre Media has taken over their accounts.

Mergent

Mallory Denney
mallory.denney@lseg.com

Tech Support: (800) 955-8080

Mintel

Notes: We no longer manage any subscriptions with this vendor and therefore do not have any current contact information.

Musical Theater Songs

Steven Gross
stevenlgross64@gmail.com
(917) 806-3370

NAS

Notes: We no longer manage any subscriptions with this vendor and therefore do not have any current contact information.

National Film Board of Canada (NFB)

OCLS on behalf of ConCan (please contact OCLS directly).

Tech Support:

For general tech support: info@nfb.ca
For MARC records: Kevin Chlebovec k.chlebovec@nfb.ca
For usage stats: Kevin Chlebovec k.chlebovec@nfb.ca

Naxos Records

Chris Cerpnjak
ccerpnjak@naxosusa.com

NBC Universal

Notes: We no longer manage any subscriptions with this vendore and therefore do not have current contact information.

New England Journal of Medicine (NEJM)

Notes: We no longer manage any subscriptions with this vendor and therefore do not have any current contact information.

Northstar Travel Media

Pamela Glass
pglass@ntmllc.com
(317) 443 7975

Notes: For usage stats, contact the sales rep or, alternatively: Larissa Worley (336) 714-3321 lworley@ntmllc.com.

OCLC

Andy Spilioe
spilioea@oclc.org
(888) 658-6583

Tech Support:

OCLC, regarding usage statistics for Cat Express: Manon Barbeau barbeaum@oclc.org

OCUL

Notes: We no longer manage any subscriptions with this vendor and therefore do not have any current contact information.

Overdrive

Jeff Cola
jcola@overdrive.com
(216) 573-6886 x1267

Oxford University Press

Diana Carroll diana.carroll@oup.com
For the OUP online resources covered by the ConCan offer, please contact OCLS.

Tech Support: online@oup-usa.org

Notes: As of 31 April 2021, all OUP online products are distributed directly by OUP.

Post Media

Charles Yeow
cyeow@postmedia.com
(416) 442-2159 or (416) 569-4604 (cell)

Notes: Infomart was purchased in 2017 by Meltwater Media. However FP Advisor was not part of the sale, and remains with Post Media.

PrivCo Media

Dan Gingert
dan@privco.com
(646) 932-9391

Productions Cazabon

TAL on behalf of ConCan. Please contact OCLS directly.
4Seasons@ReconciliationEducation.ca

Project MUSE

TAL on behalf of ConCan (please contact OCLS directly)

Tech Support:

ProQuest

For offers available through Consortia Canada (e.g. Globe & Mail), please contact OCLS. ProQuest and ExLibris have merged their sales/marketing teams.

Primary contact: Fiona Mitchell Fiona.Mitchell@proquest.com O: +1-800-521-0600 M: +1-647-282-0772
Customer Relationship Manager (Renewals): Lisa Kness lisa.kness@proquest.com +1 (800) 521-0600

Consider the direct contacts for these products:

Bowker (RCL, GBIP) Paul Shannon (888) 269-5372 x53544 paul.shannon@proquest.com
eBooks (Ebook Central, Safari) Mariam Hasan M: (437) 219-6073 Mariam.Hasan@proquest.com
ExLibris (Refworks, Ulrichs, discovery products and "management solutions," including those products that used to be available under Serials Solutions): Fiona Mitchell fiona.mitchell@proquest.com; Lisa Kness lisa.kness@proquest.com; or Tom Hall thomas.hall@exlibrisgroup.com

Tech Support: General tech support: email.technicalsupport@proquest.com. Other product-specific contacts include:

Alexander Street Press: support@alexanderstreet.com
Ebook Central: ebooksupport@proquest.com
Pressreader: academiclibraries@pressreader.com (all changes & requests)
Safari/O'Reilly: customercare@oreilly.com

Psychotherapy.net

Genevieve Baglio
genevieve@psychotherapy.net
(360) 223-5279

Tech Support:

Products, orders, Continuing Education program, or the website: customerservice@psychotherapy.net
Other enquiries: contact@psychotherapy.net
US and Canada: (800) 577-4762 or (415) 332-3232

Refinitiv

Gilo Fernandez
Gilo.Fernandez@refinitiv.com
(416) 687-7706

Tech Support:

Usage stats: markets.ibusagerequests@refinitiv.com

Notes: Refinitiv used to be known as Thomson Reuters Financial. The vendor changed their name in 2019.

ro*co films educational

Allie Silvestri
allie@rocofilms.com
(415) 332-6471 x204

Tech Support: For IP address updates email: Eva Rubinstein eva@filmplatform.net - Film Platform handles all streaming orders and subscriptions for ro*co films.

Rogers Publishing

Notes: We no longer manage any subscriptions with this vendor and therefore do not have any current contact information.

Rosen Publishing

Miriam Gilbert
miriamg@rosenpub.com
(724) 772-7187

S&P Capital IQ

Notes: We no longer manage any subscriptions with this vendor and therefore do not have any current contact information.

SAE

John LaFave
John.lafave@sae.org
(248) 273-2481

Safetycare

Bill Stone
bill_stone@safetycare.com
(800) 323-6638

SAGE

For resources via ConCan (including Adam Matthew and Frontier Life), please contact OCLS directly.
For SAGE Video, SAGE Research Methods, SAGE Business Cases, SAGE Journals
- Primary account manager: Michael Baida michael.baida@sagepub.com
- SAGE Premier renewals: David Seminaro david.seminaro@sagepub.com (847) 949-1663
- Individual journal title renewals: Dan Proctor dan.proctor@sagepub.com
For Data Planet, SAGE Stats, US Political Stats, SAGE eBooks and eReference, CQ Press Library
- Danielle Afdem danielle.afdem@sagepub.com (206) 422-1182

Tech Support:

Access issues, invoicing, hosting queries, general account support: Tommy Stewart tommy.stewart@sagepub.com or onlinesupport@sagepub.co.uk
IP updates: ipupdates@sagepub.com

Notes: Primary account manager used to be Chloe Capani chloe.capani@sagepub.com (919) 561-0123. She's still at SAGE, so if things are going badly with our new manager we could reach out to her. (NM 2020-05-12)

Scott's Directories

Bridget Wiley
bwiley@scottsdirectories.com
(800) 408-9431 / (416) 510-6812

Notes: Parent company: MacRAE’S

SDM

Ouiza Louali
ouiza.louali@sdm.qc.ca
(514) 382-0895 x335

Tech Support: informations@sdm.qc.ca

Notes: Daniel Chenard is out of office for an unknown amount of time. Ouiza will be the contact in the meantime. When we hear word that Daniel is back we will reinstate his contact information. (Daniel Chenard daniel.chenard@sdm.qc.ca (514) 382-0895 x336)

Silliker

Notes: We no longer manage any subscriptions with this vendor and therefore do not have any current contact information.

Smashing Magazine

Stephan Poppe
stephan.poppe@smashing-media.com
+49 761 3869255

Sources

sources@sources.com
(416) 988-9586

Specialty Technical Publishers

Mary MacPhee
marym@stpub.com
(604) 983-3434 x246

Springer Nature

Danielle Johnson
danielle.johnson@springernature.com
(646) 424 3883

Tech Support: onlineservice@springer.com

Notes: Springer Nature and Springer Publishing Company are not affiliated with each other.

Springer Publishing

North American Distributor - renewals, sales

Primary contact: Steven Falconer Steven.Falconer@turpin-distribution.com
Backup (Head of Client Services): Heather Bean Heather.Bean@turpin-distribution.com

Springer Publishing - other issues

Head of Journals Department: Adam Etkin aetkin@springerpub.com

Tech Support: Adam Etkin aetkin@springerpub.com

Springshare

Charlie Carroll
charlie@springshare.com
(315) 692-4647

Tech Support: support@springshare.com

Stash Media

Stephen Price
sp@stashmedia.tv
(310) 489-5387

Statista

CAUL on behalf of ConCan. Please contact OCLS directly. For online training specifically, please contact the Account or Engagement Managers listed below.

Tech Support:

support@statista.com (212) 433-2270
For usage stats: Patti.French@statista.com or Khalida.Nurilova@statista.com

Notes:

Engagement Manager: Khalida Nurilova +1 212-433-2294 Khalida.Nurilova@statista.com
Account Manager: Patti French +1 212-433-2483 Patti.French@statista.com

Sun Media

Notes: We no longer manage any subscriptions with this vendor and therefore do not have any current contact information.

Sustainalytics

Client Services general contact
clientservice@sustainalytics.com

Taylor & Francis

eJournals: Brad Hanley brad.hanley@taylorandfrancis.com and David MacSweeney david.macsweeney@taylorandfrancis.com
New sales and PA for ebooks, databases, CRC Press: Linda Bain linda.bain@taylorandfrancis.com (800) 272-7737 x16046
Current accounts for ebooks, CRC Press: Samantha Rodriguez samantha.rodriguez@taylorandfrancis.com

Tech Support:

eBooks: e-reference@taylorandfrancis.com
eJournals and Taylor & Francis Online: support@tandfonline.com

TDS Health

Teton Data Systems

Laura O'Donnell
lodonnell@statref.com
(800) 901-5494 x252

Therapeutic Research Center

For Natural Medicines: April Yoder april.yoder@trchealthcare.com (303) 929-0194
For Pharmacy Technician's Letter: scott.wolter@trchealthcare.com Scott Wolter (209) 242-9444

Tech Support:

Requests or inquiries, including requests for usage statistics: http://info.therapeuticresearch.com/group-account-support
Immediate assistance: urgentsupport@pletter.com

ThinkMap

Notes: We no longer manage any subscriptions with this vendor and therefore do not have any current contact information.

Transparent Language

Cynthia Poltack
cpoltack@transparent.com
(800) 567-9619 x354

Université de Montréal

Notes: We no longer manage any subscriptions with this vendor and therefore do not have any current contact information.

Université Laval

Isabelle Beaudoin
Isabelle.Beaudoin@bibl.ulaval.ca

University of Chicago Press

COPPUL via ConCan. Please contact OCLS.

University of Western Ontario

Notes: We no longer manage any subscriptions with this vendor and therefore do not have any current contact information.

UNWTO

Cristina Jiménez
cjimenez@unwto.org
+34 91 567 81 00

US Pharmacopeial Convention

Notes: We no longer manage any subscriptions with this vendor, and therefore do not have any current contact information.

Vault

Frank Siano
fsiano@vault.com
(646) 792-6334

Tech Support:

support@vault.com
(800) 322-8755 x6025

For usage stats: CDN-Toronto-CustomerServiceMailbox@wolterskluwer.com
For other tech support: cservice@wolterskluwer.com

Notes: Former name: CCH Canada Limited

Wolters Kluwer Health

OVID: Shelley Singh Shelley.Singh@wolterskluwer.com (647) 460-7227
UpToDate: Susan Roy Susan.Roy@wolterskluwer.com (416) 428-3583

Tech Support:

OVID: support@ovid.com
Ovid Support Center: http://ovidsupport.custhelp.com/app/answers/list

World Trade Press

Notes: We no longer manage any subscriptions with this vendor (as of November 16th, 2020) and do not have current vendor information.

Xello

Sharon Preda, Success Associate
sharonp@xello.world
(800) 965-8541 x164

Tech Support: clientsupport@xello.world

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